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Where to Go for Help.
The following federal agencies are responsible for enforcing the federal Truth in Lending Act, the law that governs credit term disclosure for home equity lines. Any questions concerning compliance with the act by a particular financial institution should be directed to its enforcement agency.
 
State Member Banks of the 
Federal Reserve System
Division of Consumer and 
Community Affairs Board of 
Governors of the Federal Reserve 
System 
20th Street and Constitution Avenue, N.W. 
Washington, D.C. 20551 
(202) 452-3000 
www.federalreserve.gov
National Banks
Community and Consumer Policy
Office of the Comptroller of the Currency
250 E Street, S.W.
Washington, D.C. 20219
(202) 874-4428
www.occ.treas.gov
 
Federal Credit Unions
National Credit Union Administration 
1775 Duke Street 
Alexandria, VA 22314 
(703) 518-6300 
www.ncua.gov
Federally Insured Non-Member 
State-Chartered Banks and 
Savings Banks
Office of Consumer Affairs 
Federal Deposit Insurance Corporation 
550 Seventeenth Street, N.W. 
Washington, D.C. 20429 
(800) 934-3342; (202) 942-3100 
www.fdic.gov
 
Federally Insured Savings and 
Loan Institutions and Federally 
Chartered Savings Banks
Office of Thrift Supervision 
1700 G Street, N.W. 
Washington, D.C. 20552 
(202) 906-6000 
www.ots.treas.gov
Mortgage Companies
Consumer Response Center 
Bureau of Consumer Protection 
Federal Trade Commission 
6th Street & Pennsylvania Avenue, N.W. 
Washington, D.C. 20580 
(202) 326-3761 
www.ftc.gov